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auxi Support

  • How do I update Agenda Slides settings using auxi?
    Look up Agenda Settings in the Smart Bar. You can change all colors, fonts, sizes, positions and other characteristics in one place. If you like these settings so much that you want to save them and use them in the future, you can literally do that! Press on the refresh button for a preview of how your new agenda slide will look like and press on Update Slides if ready to apply the changes.
  • Can I create a matrix using auxi?
    Yes, you can! Here's how: Select all the shapes you want inside your matrix, open the Smart Bar, then type and select Align Matrix. A grid will pop up. This will help you decide on the final layout to fit your content. Feel free to choose from column or row configurations of N x N matrices. All up to you. You can also use the keyboard shortcut to apply this command by hitting A + X.
  • auxi Recommendations is not giving me suitable options, what should I do?
    If the Recommendations feature is unable to find the best matches to your slide, it might be because there are not enough slide examples available on our server. Please contact <support@auxi.ai> and we will work on uploading more templates to improve Recommendations predictions.
  • What's the importance of the Add or Delete Column function?
    Imagine the frustration you have to go through while trying to make space in a 4 column slide to add a 5th one. Circles becoming ovals, icons looking all weird and thin. Disaster. But guess what? auxi will add a whole element to your selection, and make sure the remaining elements are taken care of. Here's how: Select your columns and find the Add Column or Delete Column commands using the Smart Bar. You can also use the following keyboard shortcuts: Ctrl + 2 for Add Column Alt + 2 for Delete Column
  • What are the system requirements for auxi?
    auxi is designed to work with Microsoft PowerPoint on Windows. It requires PowerPoint 2016 or later and an internet connection to use some of its features.
  • What is the difference between Fix Slide Colors and Edit Colors?
    Fix Slide Colors automatically changes all your slide’s colors to be theme colors. To use this feature, hit Q on your keyboard or use the Smart Bar to find it. Now if you want to change the results or do it in bulk, we would recommend using Edit Colors instead. It allows you to choose to edit colors of a slide, a slide range or all your presentation. You can find it in the Smart Bar.
  • I have auxi installed but it doesn't show on PowerPoint!
    To fix this, you need to load your add-in. Here's how: 1. Click File > Options 2. Choose Add-Ins. In the Manage list, click COM Add-ins, then click Go. 3. In the Available Add-Ins list, select the check box next to auxi, and then click Ok. Now your PPT banner looks like this!
  • How do I translate an entire slide deck?
    Hit L on your keyboard or type Translate into the Smart Bar. Choose out of more than 50 languages to translate from and to, then start the translation!
  • How do I change slide colors at once?
    To change your slide colors and make them match, hit Q on your keyboard for Fix Slide Colors.
  • How does the recommendations feature work?
    ​The Recommendations​ feature uses machine learning models to recommend previously built slides that would fit your content, and automatically populates them when selected. ​ ​e.g. This slide starts with non presentable content. All content is there, but you still need to spend time editing the slide. Recommendations suggests completed formats, and auto builds the slide accordingly. ​
  • How can I send slides with auxi?
    Inside your PPT file, select the slides you are interested in, then search for Email Slides in the Smart Bar or the auxi ribbon. You can also choose between PDF and PPT format.
  • How can I download auxi?
    You can download auxi Pro by Signing up for an auxi plan. If you would like to download auxi Enterprise, please reach out to our Enterprise team. Upon sign up, You will receive an email from <license@auxi.ai> with your email, default password, and a link to the auxi store to download the add-in.
  • What type of slide content does the translate feature support?
    This feature supports all types of slides, including charts, tables, frameworks, and even third-party add-in charts, while making sure to flip the direction of slide content if the language necessitates that (e.g. English to Arabic).
  • Can I align shapes in a central form with auxi?
    Good question! Cause yes, you can. And this feature will save you so much time! Here’s how: Select your shapes. Hit A + Z to Align Central. You can also find Align Central in the Smart Bar. Decrease or increase the radius as you wish.
  • auxi features in the PPT banner aren't working, what do I do?
    The auxi add-in needs a stable internet connection to work well. If the features in the PPT banner are off, check your internet connection, or restart PPT if your connection looked fine.
  • How do you check if auxi is installed and enabled on your PC?
    Windows -> Programs -> Search for auxi. If you find auxi in your program, the app was installed. In PowerPoint, go to File -> Options -> add-ins -> COM Add-ins Go -> Make sure auxi is checked. If you follow the steps above, and auxi is still not working on your machine, please create a new support ticket or send an email to support@auxi.ai.
  • Can auxi help in creating slide content?
    Sure. Take this example: Hit P on your keyboard to add a pentagon, then C to add a couple chevrons. Then, select all your items and hit A + P to Align Process. Lastly, hit T to add textboxes over each item of your process.
  • Can I save slides with auxi? And where do I find them?
    You can save a slide to use later by hitting \ on your keyboard. To populate the slide, hit ; This comes in handy when you have a slide you are really proud of and want to use in the future!
  • What are some time-saving shortcuts that I can use with auxi?
    Here are some auxi shortcuts! And keep in mind, almost all features have their own shortcuts.
  • Where can I find which version of auxi I have?
    Go to auxi Tab > info, and check out your current version of auxi: However, no need to worry, auxi gets updated automatically to the latest version whenever new changes are made!
  • I want to use the auxi add-in on my other computer. How can I do that?
    Fortunately, you won't need to deactivate the auxi license on your current computer because we support up to two devices for each license!
  • How can I open the Smart Bar?
    You can open up the Smart Bar by pressing on CTRL + SPACE. It allows you to search hundreds of formatting functions to use without having to memorize anything. If you prefer shortcuts, you can notice little characters on the right side of each function. These are the keyboard shortcuts for each of these functions.
  • How can I add users to my plan?
    You can add users to your plan through the auxi Admin portal. Once you have an auxi plan, if you are the admin you will be able to edit, assign and buy additional seats in one place. If you need help adding or assigning seats you can send an email to: support@auxi.ai.
  • Where should I enter the password I received after purchase?
    After you make a purchase and your order is processed, you should receive an automatic welcome email from <license@auxi.ai> with your sign-in email and default password. To activate your license, you need to follow these steps: Download auxi using the link provided in the welcome email. Install the add-in on your computer and launch it. Open any PowerPoint file. You will be prompted with a Sign In tab. Sign in using the email and default password you've previously received. Congrats, your account is now activated! You can check your registration info through the info button at the top left of the auxi banner.
  • What is auxi?
    auxi is a PowerPoint add-in that helps users automate the creation of presentations. It uses artificial intelligence (AI) and machine learning (ML) algorithms to help users create high-quality presentations quickly and easily.
  • What does the Type Based Recommendations feature do?
    If you would like auxi to choose a layout for you in a specific type of slide, or know exactly what you want, TB is an assisted search that allows you to find slides that work with your content and convey the message you want to send. Check out the following example for better understanding:
  • Who is auxi for?
    auxi was built around knowledge workers, management consultants and visual graphics designers. Our products solve for PowerPoint hyper-users. Teams who have to deliver high quality decks on a short notice. auxi users spend hours building slides everyday. If you don't build slides very frequently, auxi is probably not for you, however if you do, auxi will become your best friend.
  • Where is the auxi User Agreement?
    You can access the auxi User Agreement here - https://www.auxi.ai/termsofservice If you need help with the user agreement please reach out to legal@auxi.ai.
  • What are your security policies?
    You can access our Privacy Policy here - https://www.auxi.ai/privacypolicy If you need additional help, please reach out to privacy@auxi.ai.
  • How secure is auxi?
    We handle our user data with tremendous care, and don't sell any data to third parties. auxi is backed by Microsoft Azure, leveraging the latest and safest backend hosting. auxi is also certified and secured by Sectigo. auxi Enterprise plans include custom backend deployments, data management policies and admin portals. If you have any questions regarding data privacy and security you can send an email to privacy@auxi.ai.
  • How can I add users to my plan?
    You can add users to your plan through the auxi Admin portal. Once you have an auxi plan, if you are the admin you will be able to edit, assign and buy additional seats in one place. If you need help adding or assigning seats you can send an email to: support@auxi.ai.
  • Where is the AI in the product?
    At auxi, we build in-house, state of the art machine learning models that assist our users in building slides. Features like AI Recommendations, TB Recommendations, The Smart Bar and Sketch to PowerPoint, use machine learning to recommend slide layouts, designs, follow up edit functions and transform a handwritten sketch into a PowerPoint slide. auxi keeps learning as you use it and your experience becomes more personalized the more you use it.
  • How can I download the add-in?
    You can download auxi Pro by Signing up for an auxi plan. If you would like to download auxi Enterprise, please reach out to our Enterprise team. Upon sign up, You will receive an email from <license@auxi.ai> with your email, default password, and a link to the auxi store to download the add-in.
  • Free Trials?
    Yes! You can try auxi Pro for free and cancel anytime here: https://www.auxi.ai/trial If you have questions about pricing and scale discounts please reach out to sales@auxi.ai.
  • Are AI Recommendations included in auxi?
    AI & TB Recommendations as well as Sketch to PowerPoint, are auxi Enterprise only features. You can sign up for an Enterprise plan by contacting our team on the Enterprise page. https://www.auxi.ai/enterprise

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